You already have my contact details, so why did I have to fill them in again?

By providing us with your up-to-date contact details, we are able to ensure that we have the correct telephone numbers on our system. If you have, for example, changed your mobile number at all since you moved into your property, we may have several numbers for you on our computer system. By providing us with your current details will make it easier for us to contact you, for example, if you have an outstanding repairs issue, or a Housing Officer is returning your call.

All contact details provided to us are held on our own database and are not passed on for marketing purposes. We may occasionally pass your details on to our Contractors, but only if a repair has been ordered and this is for them to arrange a convenient time to carry out work.