I returned my Census, but the details have not been amended yet. Why is this?

If you returned your signed Census removing a member of your household who was a joint tenant, we are unable to amend any details without the agreement of both people on the Tenancy agreement.

Once the necessary paperwork has been completed and confirmation given by your Housing Officer, providing there are no arrears on your rent account or other tenancy issues, the tenancy will be able to be transferred into your sole name.

If you have changed your name, your Housing Officer will need to see a copy of the legal document confirming this, to be able to amend the details on our computer system. If your household details have changed, you can help us by providing forwarding addresses for anyone who may have left the property, so we can try and gain their consent to remove them from the tenancy. If your name has changed, you could bring a copy of your Marriage Certificate, Decree Absolut or Change of Name Deed into one of our offices to help speed up the process.