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About Orwell |
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I want to work in care
- Locum Support Assistants (Bury St Edmunds)
- Relief Support Worker (Ixworth)
- Relief Support Worker/Relief Project Worker (Various Locations)
- Relief Support Workers (Days & Nights) (Stowupland)
Note from the Chief Executive |
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I am a Resident |
Anti-Social Behaviour |
Safer Neighbourhoods
Census Outcomes Action Plan |
Customer Census |
- Has anything been done as a result of Census responses?
- How did you decide what categories to use for ‘Ethnic Group’, ‘Mobility and Disability’ and ‘Religion or Faith’
- I haven’t returned my Census, is it too late?
- I returned my Census, but the details have not been amended yet. Why is this?
- What plans will be in place for the future?
- Why are you asking questions about my bank accounts?
- You already have my contact details, so why did I have to fill them in again?
Latest Census Results
Frequently Asked Questions |
- How and when can I buy further shares?
- How do I sell my property?
- How much do I pay?
- I have a parcel of land that I wish to sell, would Orwell be interested in buying it?
- I have a property that I wish to rent out. Would Orwell be interested in buying it?
- May I buy my Orwell Property?
- May I make alterations or improvements to my home?
- My partner and I have separated. Will Orwell buy my house so I can rent it?
- What is the minimum share I can buy?
- Who is responsible for insurance?
- Who is responsible for repairs?
- Why consider New Build HomeBuy?
- Will the rent ever increase?
- A relative who was a tenant has just passed away. Do I have any rights to the property?
- Do I need permission to keep pets?
- Do I need permission to put up a shed in my garden?
- How much notice do I need to give to end my tenancy?
- I have noticed an empty Orwell Housing property. How do I enquire about moving in?
- May I buy my house?
- May I exchange houses with someone else?
- May I install a satellite dish or TV aerial?
- May I make an improvement to my Orwell Housing property?
- May I rent a garage?
- One of my neighbours is causing trouble, what do I do?
- We have a new baby arriving and will be very tight for space. Am I able to have a new house?
- What do I do if I want to move?
- What should I do if my bins have not been emptied?
- Can I pay by Direct Debit?
- How can I request a Statement of Account?
- How can I set up a standing order?
- How do I claim Housing Benefit?
- How do I order a new paying-in book?
- I am having difficulty paying my rent/charges, what do I do?
- I am on Housing Benefit and have been offered a new property - will that affect my Benefit?
- What if I lose my job and cannot afford to pay my rent or charges?
- What is the benefit of paying by Direct Debit?
- What is the procedure for the recovery of rent arrears?
- How do I report a repair?
- How often will gas appliances be serviced?
- I have a problem with my repair that I wish to discuss in confidence, what do I do?
- What am I responsible for?
- What do I do if I am unhappy with a repair that has been done already?
- What do I do if I am unhappy with another aspect of service by Orwell?
- What happens once I have reported a repair?
- When will I get my new kitchen / bathroom / door painted?
- Can you tell me more about Resident Involvement?
- How can I get involved?
- What benefits are there in becoming involved with Resident Participation?
- What is the Tenants' Services Committee?
- Will it make a difference?
- Will it take up a lot of my time?
I am a Resident |
My Home |
Contact my Housing Officer
Paying your Rent and Charges |
Housing Benefit
Repairs and Maintenance |
Decent Homes
Gas Servicing
Planned Maintenance and Cyclical Decorations
Repairs Classifications
Repairs Introduction
Tenant Recharges
Who Will Do the Work?
Resident Involvement |
Estate Visits
Get Involved
National Tenant Voice
Useful Information
What is Resident Involvement?
Safety Advice |
Swine Flu
Water Safety
Service Standards |
Our Performance
Supported Housing and Care |
Tenants Handbook |
Your Money Matters |
Home Contents Insurance
Pre-payment Meter Overcharging
I Would Like a Home |
Applicants and Resident Charter |
Domestic Violence |
Homebuy/Shared Ownership |
New build - Homebuy / Shared Ownership Availability
Shared Ownership Mortgages
I Would Like a Home |
Local Authority Details |
Property Development |
Development at Orwell
- Avenue Mansions, Lowestoft
- Burke Road, Ipswich
- Cherryfields, Bramford
- Clump Field, Ipswich
- Dawn Pointon Place, Lowestoft
- Edwin Avenue, Woodbridge
- Highfield Road, Felixstowe
- Howards Close, Wortham
- Laurel Court, Elmswell
- Leopold Road, Felixstowe
- Lone Barn Court
- Marlow Road, Ipswich
- Mulberry House and Warner Place
- Olive Court, Lowestoft
- Recreation Way, Ipswich
- St Andrew's Close, Wickham Skeith
- Student Accommodation
- The Street, Monks Eleigh
Property Locations |
Support and Care |
- Margaret Ogilvie almshouses
- Mary Warner almshouses
- Needham and Barking almshouses
- Sir Robert Hitcham almshouses
- Bridge View, Ipswich
- Collimer Court, Felixtowe
- Drift Court, Needham Market
- Sir Morton Peto House
- St Anne's House/Place, Ipswich
- Barons Meadow, Orford
- Blackbourne View, Ixworth
- Deben View, Woodbridge
- Emily Bray House, Ipswich
- Levington Court, Lowestoft
- Pitches View, Reydon
- Steeple View, Stowupland
- Sydney Brown Court, Hadleigh
- William Wood House, Sudbury
Supporting People
- Christchurch House
- Hinde House
- Mulberry House
- Supported Housing for Women and their children fleeing domestic abuse
- Umbrella Housing
- Whitworth House
Orwell Updates |
Orwell Updates |
