Help with Bills

On this page you can find information that can help you with the increase in household bills.

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Energy prices have jumped up considerably with the largest increase in UK history. Many people are worried that they will not be able to afford the price increase. If you think that you might struggle with this increase there will be some relief available in the form of a rebate and a tax break. This could amount to £350 and help you during this time. Below you can find some information on ways to claim money and find out some money saving ideas you may not already know. Follow the links below and hopefully there will be something you can find helpful.
Energy Saving Trust
Simple Energy Advice
Citizens Advice
Benefit Guides

Energy Bill Discount Scheme

  • Domestic energy customers in the UK will received a £200 cash discount on their bills this autumn. The government will provide funding to all suppliers for them to pass on to their domestic energy customer in October 2022.
  • Customers will pay back the discount automatically in equal instalments over a 5 year period, starting from April 2023-2024.
  • This is to help the spread the increase costs of global process.


Council Tax Rebate

  • Households in England with a Council Tax Band A-D will be eligible for a £150.00 rebate – this will be within the tax bill of April 2022.
  • This rebate is paid directly from Government to the Local Council and will not need to be repaid.
  • For those who fall in Tax Band E-H and/or need help with their energy bills.

If you need any additional help or support please contact one our team either by calling customer services on 0345 60 100 30 or by emailing

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