Safeguarding

We take harm, abuse and/or neglect towards our residents seriously. This is what you can do if you suspect a family member, neighbour or friend has suffered abuse of any kind.

What does Safeguarding mean?

Safeguarding means keeping people safe from harm, abuse and/or neglect. This may be a family member, neighbour, or friend.

‘Abuse’ is when someone does something to a person that can cause harm. It could be emotional and/or physical harm.
‘Neglect’ is when someone is not being given the care and support that they need to live their life, this can include self-neglect.

Examples of abuse and neglect

Unfortunately, there are many examples of abuse and neglect. Some of these are listed below:

Physical abuse
Sexual abuse
Emotional abuse
Financial or material abuse
Domestic abuse
Neglect (including acts of omission)
Self neglect
Discriminatory abuse
Organisational abuse
Cyber abuse
Mate crime
Hate crime
Modern slavery
Honour based violence
Forced marriage
Female genital mutilation (FMG)
Exploitation by radicalisers who promote violence

Reporting Safeguarding

If you are concerned that someone you know may be the victims of abuse or neglect, it is very important that you take action. Safeguarding concerns can be reported using the following methods:

If you suspect that someone is in immediate danger, call 999 as soon as it is safe to do so.
Contact your local authority by clicking on the links below:
- Suffolk
- Norfolk
- Cambridgeshire
- Essex
Use the NHS England Safeguarding App
Contact the Orwell team by calling 0345 60 100 30.

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Contacting our Team

If you need to contact us for any reason, just use whichever option you are most comfortable with.