Our Tenant Satisfaction Measures

Learn more about our latest customer satisfaction and health & safety performance by visiting our TSM page here.

Our policies

Our policies set out the standards and procedures we follow and provide information about how we provide our services.

Policies

Our policies set out our standards and explain the procedures we follow.

They also provide information about the legal framework we operate within to provide our services. 

Tree Management Policy

pdf - 187Kb

Tenancy Policy

pdf - 269Kb

Lettings Policy

pdf - 243Kb

Rent Arrears Policy

pdf - 233Kb

Anti Social Behaviour Policy

pdf - 292Kb

Aids And Adaptations Policy

pdf - 254Kb
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