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  1. image-Work with Orwel2l.png Together we make a difference
  1. image-My Orwell.png My Orwell

    Did you know that you can pay your charges, view your balance and report a repair, right here on the Orwell website? Find out more.
  1. image-Applying for Housing.png I would like to rent a home

    Find out about the homes that we provide and how you can apply.
  1. image-Contact us.png Contact Us

    Did you know that as well as contacting us by phone, you can e-mail us, use our website or even use social media to contact us? We look forward to hearing from you.
  1. image-Repairs.png Repairs

    Do you have a problem with your Orwell home? Find out how to request a repair to your home here.
  1. image-Paying Your charges.png Paying Rent and Charges

    Orwell offers a wide choice of different ways to pay your charges. Find out what the options are here.
  1. image-Care.png Care and Support

    Orwell are very proud of the dedicated Care & Support services that we provide. Find out more information about the services here.

Welcome to Orwell Housing

Orwell Housing Association provides homes for over 7,500 residents by managing approximately 4,000 properties, throughout Suffolk, Norfolk, Cambridge and Essex.

We provide care, support, housing management, property development and estate services.

Orwell employs over 700 dedicated and enthusiastic people, delivering tailored services to meet individual requirements.

We are proud to be listed within The Sunday Times best companies to work for 2019.

To learn more about Orwell's Vision and Values, please visit the About Us page.

  1. image-Shared Ownership.png Shared Ownership

    Page on shared ownership information
  2. image-Home Exchange.png Mutual Exchange

    Did you know that you can swap your home with the home of another tenant? Find out how here.
  1. image-I am a resident.png I am a Resident

    Find out about our services and what you can expect from us.
  2. image-Feedback.png Complaints and Feedback

    We would love to hear from you to find out what we did well and what we could improve. Please let us know here.
  1. image-Development.png Developing Homes

    Find out what Orwell has been developing. Check out our Recently Completed Developments and our Development Team in this section.
  1. image-Housing Benefit.png Help with Housing Costs

    Find out more information about housing benefit and Universal Credit and how our experienced housing employees will be able to advise you.
  1. image-Publications.png Publications

    Orwell creates a number of publications aimed at employees, tenants and stakeholders. Find out more here.
  1. image-FAQ.png Frequently Asked Questions

    Find out the answer to many of our most frequently asked questions (FAQ's). Can't find your answer? Please contact us and we will be happy to help.
  1. image-Board and Directors.png Orwells Board and Directors

    Who are our Board and Directors and what do they do? Find out here.
  1. image-ASB.png Anti Social Behaviour

    Find out more about Orwell's commitment to the elimination of all forms of anti-social behaviour (ASB) in the areas in which we work.
  1. image-About Us.png About Us

    Did you know that Orwell was formed in 1963? Find our more about Orwell here.
  1. image-Tenant involvement.png Resident Involvement

    Would you like to meet new people, gain new skills and attend free training? If the answer is yes, why not consider taking part in resident involvement.

  1. image-Note from the Chief Exec.png Note from our Chief Executive

    We welcome Wendy Evans-Hendrick as our new Chief Executive
  1. image-Rewards and Incentives.png Rewards and Incentives

    Would you like to help us improve services for tenants whilst also winning some store vouchers for yourself? Find out more details here.
  1. image-Service Standards.png Service Standards

    Orwell aims to provide excellent services to all of our tenants. Find out more about our standards here.
  1. image-Home Contents Insurance.png My Home Contents Insurance

    Are the belongings within your home insured? If not, the My Home Contents Insurance scheme may be able to help you.
  1. image-Supporting our Tenants.png Supporting our tenants

    Find out which Managing Agents and Support & Care providers Orwell are currently working with.
  1. image-E&I.png Equality and Inclusion

    Find out how we place Equality and Inclusion at the heart of all that we do.
  1. image-Safety Advice.png Safety Advice

    Would you like more information about Asbestos, Fire, Gas or Water safety? Click here for details.

  1. image-News.png Latest News

    Find out about the latest news happening in and around Orwell
  1. Website Accessability Website Accessibility

    Find out how this website has been designed to be inclusive to everyone who uses the site.
  1. image-Our Performance.png Our Performance

    How are Orwell performing against other Social housing landlords? Find out here.

Chat with our team live!

Live Support

Unfortunately, our online chat is currently unavailable. This may be due to training or closure of our office. Our hours of operation are 0830 - 1730 (Monday to Thursday) and 0830 - 1700 (Friday). If you need to contact us out of hours please call 0345 60 100 30.

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