Accessible Documents.

In this section you can find accessible documents all in one place.

In this section you can find all of the accessibility documents Orwell have produced.

If there is something you would like to see here which is not here, then please contact us and we can prepare a new document to meet your needs.

How to make a complaint

Complaints Policy

Easy Read COVID-19 guidance for supported living

Below you can find easy read and pictorial guides to help you if you need support.

If you have any questions and would like to understand what is on offer here, please do not hesitate to get in touch.

Statement Definitions - Easy Read

61.26 KB

AISP Statement Definitions

191.54 KB

AISP Payments Methods 18 05 2021

214.66 KB

AISE Payments Methods 18 05 2021

69.49 KB

General Payments Review 14 05 2021

115.47 KB

We help people to gain independence and get the most out of life.

When registering for a new account, please note that you will need your agreement reference and not your payment reference.

Contacting our Team

If you need to contact us for any reason, just use whichever option you are most comfortable with.