We've launched our app!

Our free Orwell Housing app provides you with instant access to your account so you can manage your tenancy and services from your phone, anytime.

About us

If you want to know what makes Orwell tick, discover more about our history, company values and customer care below.

People Holding Signs About Us

When did it all Begin?

Orwell Housing Association was formed in 1963 in Ipswich, employing no staff and managing only a handful of properties. Today, Orwell provides a range of services including housing, support and care services. We employ around 700 staff including relief and volunteers whilst managing approximately 4,000 homes for 7500+ residents. 

Orwell occupies a refurbished Victorian building at 325 London Road, Ipswich, as our Registered Head Office.

Orwell Housing Association Registration

ORWELL HOUSING ASSOCIATION LIMITED is a registered society with charitable status under the Co-operative and Community Benefit Societies Act 2014 with registration number 16460R

Other pages to explore...

Below you can find other information about Orwell. 

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Note from our Chief Executive

On this page you can find information about the Orwell Chief Executive. You can read about her plans and what to expect from Wendy and Orwell in the future.
Our Board Mar24 Our Board Mar24

Our Board

In this section you can find information on the Orwell Board. Our board has influenced the direction of Orwell since 1963, and through the generations helped mould the organisation to be what it is today.
Exec Team Exec Team

Our Executive Team

In this section you can find information about the Orwell Executive team.
Privacy Privacy

Privacy Policy

This privacy notice tells you what to expect when Orwell collects personal information about you.
Complaints Banner Complaints Banner

Complaints & Compliments Policy and Procedure

We sincerely welcome complaints and compliments from anybody who has received either a poor or good service from Orwell. In this section you will find all the information relevant to complaints.
Publications Publications


You can find all publications from each of the different sectors at Orwell below. From the Newsletter to the Annual Report. Just click on the image and enjoy our publications.
Terms Of Use Terms Of Use

Terms of Use

These terms of use (together with the documents referred to in it) tells you the terms on which you may make use of this website.
Website Accessibility Website Accessibility

Website Accessibility

We have created this website in accordance with certain web standards and government guidelines. Find out more here.
Safeguarding Safeguarding


On this page you can find out about safeguarding and what Orwell does to promote safety in and out of schemes.
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Sustainability at Orwell

We are committed to improving the energy efficiency of our homes. This will make your homes warmer and more comfortable to live in. And it will help to fight against climate change.
Our Performance Our Performance

Our Performance

Learn more about our latest customer satisfaction and health & safety performance.
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