We've launched our app!

Our free Orwell Housing app provides you with instant access to your account so you can manage your tenancy and services from your phone, anytime.

Contact Us

Did you know you can contact us via phone, email, our website, or social media accounts? Whichever mode you choose, we look forward to hearing from you.

Contact Us Main
If you need to contact the Customer Services team, please use one of the listed ways below. Equally you can use our app, downloaded to your mobile device. Find out more here.
Please email if possible for the following requests:
Please be aware of cold callers claiming to be from the local authority asking for personal details. We have had reports from some residents of callers attempting to gain personal information. Please do not give information on the phone without verifying who you are talking to.

If you need to contact us for any reason, you can use the contact form below or use one of the many options listed here. Just use whichever option you are more comfortable with!

For media enquiries, please contact: Jenny Dewey, Head of Communications and Marketing on comms@orwell-housing.co.uk or call us on 0345 60 100 30.

If you would like to contact us, please use the form below.

Contact us

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