We've launched our app!

Our free Orwell Housing app provides you with instant access to your account so you can manage your tenancy and services from your phone, anytime.

Chat-bot and Cookies

In line with best practice, the Orwell chat bot is disabled for all website visitors until required Cookies are activated.

To enable the Orwell Chat bot, please ensure that "Performance Cookies" are enabled. 

To do this, please click on the green cookies icon in the bottom left hand corner, select "Performance Cookies" and then select "Confirm My Choices."


What are Cookies?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why.

To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

How do I change my Cookie Settings?

You can change your cookie preferences at any time by clicking on the green Cookie icon in the bottom left hand corner.

Find out how to manage cookies on popular browsers:

Google Chrome

Microsoft Edge

Mozilla Firefox

Apple Safari

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