Our Tenant Satisfaction Measures

Learn more about our latest customer satisfaction and health & safety performance by visiting our TSM page here.

This Week at Orwell - 29th May 2024

Wednesday 29th May 2024

Hi there and welcome to This Week at Orwell. This is your five-minute video newsletter sharing stories from around the Orwell community this last week.

Gardening Team Update - Bank Holidays, Hedges and Vacancies

A reminder from the garden team that any garden work that is due on a Monday which happens to fall on a Bank Holiday, will resume as soon as we are able.


Also to remind our customers that any hedge cutting will resume after the summer so to protect our wildlife which may be nesting in our hedges from now until the end of August. If you have a hedge that is on a public footpath or highway though, please get in touch and we will schedule a trim back.


Finally, do you or anyone you know have a multiskilled background and are currently looking for work? If so, our Estates and Repairs team would love to hear from you. Call Simon on 01473 228785 for an informal chat.

Digital Focus Group - Prize Draw Winner

You may remember that last week saw our first Digital Focus Group, where customers were invited to Emily Bray house in Ipswich to engage in a workshop around how we can make our digital communication offerings the best that they can be. It was a fantastic morning and we just wanted to announce that Carl from Ipswich was the winner of our prize draw on the day and so he will be receiving his gift card very soon. Again, a big thank you to everyone who came along, it was so great to see you all.

My Orwell Voice - Ideas Board

We’ve been blown away by the reaction to ‘My Orwell Voice’. This new engagement platform is just for our customers to allow them to interact with us more on topics in the form of
surveys, polls as well as fun competitions and activities suitable for all ages.


We just wanted to let you know that we’ve just added an Ideas Board to the site where we would love to hear your ideas for what our Summer Competition should be this year. If you
have any ideas, we would love to hear from you. Simply log in and head over to the ideas board.

 

Click here for more info

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