Our TSM Survey (leaseholders & shared owners)
83.61 KB
62.1%
Satisfied with the service provided by Orwell
N/A
Satisfied with the repairs service
N/A
Satisfied with the time taken to complete your most recent repair
N/A
Satisfied with how well your home is maintained
78.6%
Satisfied that your home is safe
48.1%
Satisfied we listen to your views and act upon them
65.5%
Satisfied that we keep you informed about things that matter
70.0%
Satisfied that we treat you fairly and with respect
28.6%
Satisfied with our approach to complaints
61.5%
Satisfied we keep communal areas clean and well maintained
57.1%
Satisfied we make a positive contribution to your neighbourhood
54.5%
Satisfied with how we handle anti-social behaviour
Resources & downloads.
Below you can find easy read and pictorial guides to help you if you need support, or contact us using the form below.
If you’d like to find out more or talk through your options, we’d love to hear from you.
Whether you have a question, want to find out more about our services, or would like to talk through your support options, our team is happy to hear from you.
Not found what you’re looking for? There’s plenty more support available.
Browse the pages below to find the help and guidance you need.
Together we can end domestic abuse 