Ending your tenancy in the best way for you
Providing quality homes to people who need them is what Orwell Housing Association does, but we know there comes a time where people may decide to move on.
To ensure the process is as simple as possible for our customers, we have launched a new online form to request to end your tenancy.
The form will help us triage requests to help us decide if we need to inspect your property or if we can begin the process quicker – meaning there’s less disruption for you.
After submitting your request, we will contact you directly to discuss next steps.
Avoid unnecessary charges when leaving your home
If you decide to leave your Orwell property, we want the experience to be as positive as possible.
To help do that, it is essential you leave your home in an empty, clean condition and return the keys.
Failure to do so could lead to you being charged and may delay someone else moving in.
Alternative ways to request to end your tenancy
If you are unable to complete the online form, don’t worry!
You can still contact us using the usual channels to begin the process of ending your tenancy:
- Phone: 0345 60 100 30
- Email: info@orwell-housing.co.uk
- Visit us: Crane Hill Lodge, 325 London Road, Ipswich, Suffolk IP2 0BE
You can find more information about ending your tenancy here.
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