Orwell Annual Accounts 2019
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Annual Accounts
Orwell Annual Accounts 2020
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Orwell Annual Accounts 2025
Annual Reports
Annual Report 2020
Annual Report 2021
Annual Report 2022
Annual Report 2023
Annual Report 2024
Annual Report 2025
Environmental, Social and Governance Reports
Explore our reports that share insights into our progress, the challenges we face and the steps we’re taking to create positive change.
Gender Pay Gap and Modern Slavery Statements
Service and Performance
You can find further information on our performance page or the complaints and compliments page.
Complaints and Service Improvement Report 2023
Complaints and Service Improvement Report 2024/25
Complaints and Service Improvement Report 2026
Complaints Handling Code – Self Assessment 2024
Complaints Handling Code – Self Assessment 2025
Complaints Handling Code – Self Assessment 2026
What our customers are saying about Orwell
Social Value Reports
We share how our organisation creates positive impact for people, communities and the environment. Social Value reporting was combined with our Environmental, Social and Governance reporting from 2023 onwards.
Strategic Plans
Explore our strategic plans and see how we’re making a difference across our communities.
Asset Management
Care and Support
Customer Insight and Experience
Development
Orwell Strategic Plan 2025 – 2030
People and Culture
Procurement Strategy 2025 – 2030
Social Value
Strategic Objectives 2026 – 2030
Value for Money
Value for Money Reports
Explore our Value for Money reports to see how make a difference to our customer's lives while balancing financial health. Value for Money reporting was combined with our Environmental, Social and Governance reporting from 2023 onwards.
Orwell is currently the largest supported housing provider in Suffolk.
We help people to gain independence and get the most out of life.
Together we can end domestic abuse