Org Minutes June 2026
275.52 KB
Orwell Residents Group.
Learn more about our residents group which is a performance review panel that scrutinises our service areas and acts as a critical friend, helping to shape the future of our housing services.
The purpose of the Orwell Residents Group is:
- To identify service areas to review through monitoring Orwell’s key performance indicators, satisfaction surveys, and through meetings with staff.
- To develop an annual work plan to include three or more service reviews.
- Consulting with and surveying the wider customer group where appropriate and to consider the responses and findings.
- To produce comprehensive reports and action plans outlining the process of service reviews and evidencing recommendations for improvements.
- To monitor the progress, outcomes, and impact of the service reviews recommendations.
- To provide feedback on customer related policies, strategies, or proposed service changes, questioning, and challenging where appropriate.
- To present service review reports to Board and monitor progress and outcomes of approved recommendations.
If you’d like to learn more, share your views, or get involved, please get in contact using our online form or by emailing us directly.
Meeting minutes.
pdf
pdf
Org Minutes May 2026
203.05 KB
pdf
Org Minutes April 2026
228.32 KB
pdf
Org Minutes March 2026
215.53 KB
pdf
Org Minutes February 2026
190.50 KB
pdf
Org Minutes January 2026
134.64 KB
pdf
Org Minutes November 2025
165.31 KB
pdf
Org Minutes October 2025
155.21 KB
pdf
Org Minutes September 2025
151.96 KB
pdf
Org Minutes July 2025
159.36 KB
pdf
Org Minutes June 2025
128.45 KB
To view and/or download our ORG document, interact with the FLIPHTML image below.
If you’d like to find out more or talk through your options, we’d love to hear from you.
Whether you have a question, want to find out more about our services, or would like to talk through your support options, our team is happy to hear from you.
Not found what you’re looking for? There’s plenty more support available.
Browse the pages below to find the help and guidance you need.
Together we can end domestic abuse 