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Low Cost Home Ownership TSM results 2024-25

Untitled Design (12)

 

Satisfied with the service provided by Orwell

62.1%

Satisfied with the repairs service

n/a

Satisfied with the time taken to complete your most recent repair

n/a

Satisfied with how well your home is maintained

n/a

Satisfied that your home is safe

78.6%

Satisfied we listen to your views and act upon them

48.1%

Satisfied that we keeps you informed about things that matter

65.5%

Satisfied that we treat you fairly and with respect

70.0%

Satisfied with our approach to complaints handling

28.6%

Satisfied we keep communal areas clean and well maintained

61.5%

Satisfied we make a positive contribution to your neighbourhood

57.1%

Satisfied with how we handle anti-social behaviour

54.5%

Our LCHO Survey

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