Register for our digital engagement platform - My Orwell Voice
We would like to invite you to register for this amazing platform.
Since launching in 2024, our customers have given us some fantastic feedback with some of the comments below.
“Bright and cheerful”
“I found it easy to access and use”
“Lots of topics”
FAQS
Why should I register?
As a customer of Orwell, we value all feedback, our members of My Orwell Voice exclusively are able to use this platform to express their opinions and take part in consultations that may impact our customers. We need as many customers to be involved to ensure our services reflect the needs of our customers.
What is the difference between the main Orwell website and My Orwell Voice?
Our main Orwell website is for useful information and using the “My Orwell” login to report repairs, pay rent etc.
On registering to our My Orwell Voice platform, as well as useful information and links you will have access to a wide range of exciting features, from competitions to numerous opportunities to share your views about our services. We are committed to improving our services, and we encourage you to explore the platform and share your thoughts with us.
What have our customers used My Orwell Voice for since the launch?
Since our launch, we have delivered monthly e-newsletters, which keeps everyone updated about upcoming topics and ways to get involved with Orwell.
Our consultations and polls have allowed us to make changes, thanks to our member’s feedback.
Member Polls
If you are new to Orwell, you may have received one of our Orwell magnets, in which our My Orwell Voice members were invited to vote and give input on the final design.
What do you hope to achieve with My Orwell Voice?
Our sole purpose is to give our customers a voice to help us shape and tailor our future services, with the aim of creating a user-friendly and interactive space, where you can connect with us more easily and conveniently than ever before through surveys, polls and projects. As we have nearly 7,000 customers, we need you, as our customers, to help us achieve this.
Register by using link below:
www.myorwellvoice.co.uk
Thank you for being a part of our community. We look forward to engaging with you on our digital platform and providing you with even more opportunities to get involved and have your say. Stay tuned for updates and exciting announcements as we add more to the platform.
Please note that general questions, queries and issues should still be raised via phone or the Orwell App.
The Customer Engagement and Insight Team
