You can make payments online through the Orwell PayPoint site. 

Pay | PayPoint

To make future payments easier, you can create a PayPoint account and save your payment details. This means you won’t need to enter your reference number each time you pay.

Please note: Credit cards will not be accepted for rent payments unless this has been authorised by an Orwell Director. Please speak to the Housing Management team should you wish to discuss this further.

If you need support in making your payment, you can call our Customer Experience Team on 0345 60 100 30, Monday to Friday, between 8:30am and 4:30pm