Our Tenant Satisfaction Measures

Learn more about our latest customer satisfaction and health & safety performance by visiting our TSM page here.

Annual Report to Tenants 2020 - Investing in your Home

Investing In Your Home
During 2020 Orwell completed the following:

Amount invested 3.8 million

Kitchen & Bathrooms 274 Properties

Storage Heaters 55 Properties

Windows and Doors 194 Properties

Cyclical Decorations 373 Properties

New Boilers 110 Properties

Satisfaction with improvement 80% (Planned Works)

Satisfaction with standard of home 92%

         

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