Orwell Housing Association is thrilled to announce the appointment of Tony Long as the new Director of Customers and Communities. Bringing with him over 20 years of extensive experience in the housing sector, Tony's career to date includes pivotal roles at both national and regional social housing providers, with his most recent position being at Moat Homes. His vast knowledge and expertise will enrich Orwell’s Executive Team.
With a proven track record in leading customer-facing housing services, Tony has demonstrated a keen focus on elevating the customer experience and fostering high-performing teams. Tony is also a recent Business and Management Graduate of Hult Ashridge Business School and a Chartered Member of the Chartered Institute of Housing. Tony's combination of academic insight and hands-on experience will be instrumental in driving Orwell forward.
Expressing his enthusiasm about his upcoming role at Orwell, Tony shared, "I am delighted to be part of an organisation that is deeply committed to improving the quality of life and future prospects of its customers, employees, and communities."
In his new role, Tony will collaborate closely with customers and colleagues to provide strategic guidance across Orwell’s property and estate services, housing management, customer services, and customer engagement teams. His leadership is poised to be a key driver in furthering Orwell’s mission to cultivate vibrant communities and deliver exceptional services to its customers.
"We are thrilled to welcome Tony Long as our new Director of Customers and Communities at Orwell Housing," CEO Wendy Evans-Hendrick said, "His wealth of experience and knowledge will undoubtedly be key in helping us achieve our vision that everyone has a safe place to call home with the care and support they need to live their best life.”
Orwell Housing Association remains committed to addressing the evolving needs of its customers, and with Tony taking up this key role, the organisation anticipates continued success in the years ahead.
