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Temporary changes to our repairs service

Our repairs team are currently experiencing challenges delivering routine non-essential repairs, read more to find out what has been affected...

Posted by: | 10th August 2022

Our repairs team always work hard to keep your homes safe, warm and in good repair and we want you to enjoy your home worry free.

We are, however, currently experiencing challenges delivering routine non-essential repairs, the majority of which are beyond our control which mean we must make some temporary changes.

During the pandemic, our team were not able to work from home and continued working hard throughout the lockdowns. Despite this, the less urgent work was not always permitted, and inevitably a backlog of repairs work built up.

Even now, our team continue to operate in incredibly challenging circumstances with national pressures on supply chains and increased costs to labour and materials.

This has all led to a perfect storm and unfortunately this means we are not currently able to carry out as many non-essential repairs as we would like.

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