We've launched our app!

Our free Orwell Housing app provides you with instant access to your account so you can manage your tenancy and services from your phone, anytime.

Ways to Pay Rent and Charges

On this page you will find the possible ways to pay your rents and charges.

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Pay by Direct Debit

Direct Debit is the most convenient way to pay your rent because it comes straight out of your bank account. It is quicker and easier than paying by standing order.

A Direct Debit instructs your Bank or Building Society to make regular payments from your account to Orwell, so you do not have to remember when your rent is due or change the amount to be paid. It is easy to set up and gives you peace of mind, knowing that your rent has been paid each month.

If you are interested in paying your charges by Direct Debit, you can download a help leaflet and mandate form below. Please return any completed Direct Debit mandate to Orwell. Our contact details can be found here.

Alternatively contact your Housing Officer or Service Manager for further information.

Download a Direct Debit mandate form. This form is a 460kb PDF

View our Direct Debit Booklet

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