Our Tenant Satisfaction Measures

Learn more about our latest customer satisfaction and health & safety performance by visiting our TSM page here.

This week at Orwell - 20th October 2023

Friday 20th October 2023

Hi there and welcome to This Week at Orwell. This is your five-minute video newsletter sharing stories from around the Orwell community this last week.

Recycle week | Suffolk County Council

To celebrate Recycle Week, Suffolk Council are giving two Suffolk residents the chance to win £100 of East of England co-op vouchers.

To win, any resident can share a photo of them recycling one of the missed capture items into their recycling bin at home, which could be aerosols, takeaway trays, food tins, plastic shampoo bottles, and plastic cleaning bottles.

They can enter the competition via Instagram or Facebook and all the details are on their website. The closing date for entry is Monday 30 October at 9am.

For more info click here>>

Boiler and Extractor checks

In light of the recent cold and wet weather, we would like to remind customers to check their boilers and extractors (if not already done so) to ensure that they are functioning correctly before they are used more regularly.

Should you experience any issues or would like some assistance around how to make those checks, please contact our Customer Services Team in the usual ways.

Orwell receives platinum accreditation | Best Employers Eastern Region

We are delighted to share that Orwell have received a platinum accreditation at the Best Employers Eastern Region Awards 2023.

This recognition shows Orwell's commitment to providing an exceptional workplace for our colleagues, and this accolade reflects our tireless efforts to create an atmosphere where colleagues can thrive, develop, and be their authentic selves.

Well done to everyone at #teamorwell who played a part in our submission.

Feedback on our new format

We would love to hear your feedback on this format and if you have anything you would like to share with us, please contact us at comms@orwell-housing.co.uk

Have a great week! 

This Week At Orwell 231020

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