We are committed to ensuring that all our customers are safe in their homes. Below you can find advice about safety in the home.

As we approach the final lifting of lockdown restrictions, like many organisations we are experiencing a high demand for some of our services, including requests for repairs.

To help manage these requests as efficiently and effectively as possible we would encourage you to send photos and/or videos of the problem so we can provide a more responsive service in assessing your needs.

In many cases this helps us more quickly identify the problem, it helps us prioritise  the job, we can make sure we send the right trade to deal with it, and ensure we have the right parts from the start.

This means that we can more quickly deal with the issue and minimise disruption to our customers.

If you would like to report a repair please fill out our form here.