Monday 11th December 2023
Hi there and welcome to This Week at Orwell. This is your five-minute video newsletter sharing stories from around the Orwell community this last week.
Christmas Crackers Concert | Tuesday 12th December
Ipswich Chamber Choir are joining forces with The Raedwald Ensemble Brass sextet for an evening of music, mulled wine, and mince pies!
Tuesday 12th December, 8pm at St Peters on the Waterfront, Ipswich.
Tickets £10 per adult, free for under 18's.
We would like to remind customers of all the different methods of payment we offer here at Orwell, including Direct Debit, standing order, bank transfer, via the Orwell app and via the portal.
As we usually experience a high volume of calls at this time of year, choosing one of these payment options instead of a call may be more effective over the festive period.
Christmas Opening Times
Our customer service lines will be closed over the Christmas period, between 5pm on Friday 22nd December 2023 & 8:30am on Tuesday 2nd January 2024.
Emergency repairs can still be reported throughout, by calling 0345 60 100 30
Unless an emergency we are now booking regular repair appointments for January 2024.
New Tenant Satisfaction Measures
Most recent scores have now been released. Please visit our get involved page to see the most recent results and find out what we are doing in response to your feedback.